Resume Quality

The Resume Quality section in the resume parser output gives the missing details, problems, or unnecessary information in the resume.

The resume is assessed based on the best practices for constructing a resume and finds out what is missing, problems, or unnecessary information in the resume. The assessed result is given in the Resume Quality section of the resume parser output with the quality issues or suggestions details. For example, the Resume Quality section may report that the candidate provided neither a job title nor the employer name of the previous organization. To know more, see Resume Quality Categorization.

You can use the Resume Quality details to know what information is missing or problems in the resume, and if needed, you can ask for more input from the candidate. But do not use Resume Quality details to communicate problems/suggestions to candidates unless it is necessary.
Note:
  1. The Resume quality feature is available only with Resume Parser v8.0.0.
  2. The Resume Quality feature setting is disabled by default in the Resume parser API, contact support@rchilli.com to enable the Resume Quality feature.
  3. To know more about the Resume Quality schema, see Resume Quality Schema.

Resume Quality Categorization

Resume Quality is mainly categorized into four levels as follows:
  1. Data Issues
  2. Major Issues
  3. Fatal Problems
  4. Suggested Improvements

Data Issues

In the resume, if minor information is missing, such as emails, contacts, etc., then this missing information is considered as the data issue, and these issues are given in the Data Issues level. See the below example:
{
  "Level": "Data Issues",
  "Findings": [
    {
      "QualityCode": "3101",
      "Message": "Email address was not found in the candidate contact."
    },
    {
      "QualityCode": "3105",
      "SectionIdentifiers": [
        {
          "SectionType": "POS-3"
        },
        {
          "SectionType": "POS-4"
        }
      ],
      "Message": "Every position in a resume should have a job title."
    },
    {
      "QualityCode": "3106",
      "SectionIdentifiers": [
        {
          "SectionType": "POS-1"
        },
        {
          "SectionType": "POS-2"
        }
      ],
      "Message": "Every position in a resume should have an employer name."
    }
  ]
}

Major Issues

In the resume, if some important information is missing, for example, a section (experience, education, etc.) header is missing, or the information within a section is missing, then this missing information is considered as the major issue, and these issues are given in the Major Issues level. A resume containing major issues is considered a bad resume; see the below example:
{
  "Level": "Major Issues",
  "Findings": [
    {
      "QualityCode": "4002",
      "Message": "Experience or education sections with no header have been found in the resume."
    },
    {
      "QualityCode": "4004",
      "Message": "The first and last name of the candidate was not found."
    },
    {
      "QualityCode": "4009",
      "SectionIdentifiers": [
        {
          "SectionType": "PERSONAL_DATA",
          "Id": "0"
        }
      ],
      "Message": "Multiple sections of the same type have been found in the resume."
    }
  ]
}

Fatal Issues

In the resume, if critical information is missing, for example, a complete section (experience, education, etc.,) missing then this missing information is considered the fatal issue, and these issues are given in the Fatal Issues level; see the below example:
{
  "Level": "Fatal Problems",
  "Findings": [
    {
      "QualityCode": "4102",
      "Message": "Work experience section was not found."
    },
    {
      "QualityCode": "4104",
      "Message": "Education section was not found."
    }
  ]
}

Suggested Improvements:

In this level of Resume Quality, suggestions to improve the quality of the resume are given; see the below example:
{
  "Level": "Suggested Improvements",
  "Findings": [
    {
      "QualityCode": "5105",
      "Message": "Marital status was found in the resume. Do not include this level of personal information in a resume."
    },
    {
      "QualityCode": "5108",
      "Message": "Multiple phone numbers were found in the personal information section. Only one contact phone number should be included in a resume."
    },
    {
      "QualityCode": "5111",
      "SectionIdentifiers": [
        {
          "SectionType": "PERSONAL_DATA",
          "Id": "0"
        }
      ],
      "Message": "Indicates that a section was found along with the header instead of a separate line above the content."
    }
  ]
}

Type of the Resume Quality response

There are three type of the Resume Quality response as follows:
  1. Quality Code and Message
    {
      "ResumeQuality": [
        {
          "Level": "Data Issues",
          "Findings": [
            {
              "QualityCode": "3101",
              "Message": "Email address was not found in the candidate contact."
            }
          ]
        }
      ]
    }
  2. Quality Code, Section Identifiers (Section Type), and Message
    {
      "ResumeQuality": [
        {
          "Level": "Data Issues",
          "Findings": [
            {
              "QualityCode": "3105",
              "SectionIdentifiers": [
                {
                  "SectionType": "POS-2"
                },
                {
                  "SectionType": "POS-4"
                }
              ],
              "Message": "Every position in a resume should have a job title."
            },
            {
              "QualityCode": "3109",
              "SectionIdentifiers": [
                {
                  "SectionType": "DEG-3"
                }
              ],
              "Message": "Education degree should not be without School/University name"
            }
          ]
        },
        {
          "Level": "Major Issues",
          "Findings": [
            {
              "QualityCode": "4001",
              "SectionIdentifiers": [
                {
                  "SectionType": "OBJECTIVE"
                },
                {
                  "SectionType": "SKILLS"
                },
                {
                  "SectionType": "ACHIEVEMENT"
                },
                {
                  "SectionType": "REFERENCES"
                }
              ],
              "Message": "Sections with no text, other than the header, have been found in the resume."
            }
          ]
        }
      ]
    }
  3. Quality Code, Section Identifiers (Section Type, Id), and Message:
    {
      "ResumeQuality": [
        {
          "Level": "Suggested Improvements",
          "Findings": [
            {
              "QualityCode": "5111",
              "SectionIdentifiers": [
                {
                  "SectionType": "SUMMARY",
                  "Id": "0"
                },
                {
                  "SectionType": "SKILLS",
                  "Id": "1"
                },
                {
                  "SectionType": "WORK HISTORY",
                  "Id": "2"
                },
                {
                  "SectionType": "EDUCATION",
                  "Id": "3"
                }
              ],
              "Message": "Indicates that a section was found along with the header instead of a separate line above the content."
            }
          ]
        }
      ]
    }

Resume Quality Codes

Unique codes are assigned to identify a resume quality finding information.
Resume Quality Issues Quality Code Description
Data Issue 3101 Email address was not found in the candidate contact.
3102 Phone number was not found in the candidate contact.
3103 Street address was not found in the candidate contact.
3104 Address was not found in the candidate contact.
3105 Every position in a resume should have a job title.
3106 Every position in a resume should have an employer name.
3107 Every position in a resume should have a start date.
3108 Every position in a resume should have an end date, unless it is a currently held position.
3109 Education degree should not be without School/University name
Major Issue 4001 Sections with no text, other than the header, have been found in the resume.
4002 Experience or education sections with no header have been found in the resume.
4003 The number of jobs found in the resume exceeds the threshold of 30 jobs.
4004 The first and last name of the candidate was not found.
4005 The document is in a PDF format.
4006 Contact information is not at the top of resume.
4007 The publications section should be avoided in a resume. If necessary, they can be added in not more than 10 lines.
4008 The document was too long and was truncated prior to parsing.
4009 Multiple sections of the same type have been found in the resume.
Fatal Problems 4101 No sections were found in the resume.
4102 Work experience section was not found.
4103 Work experience information was found, but had to be calculated as a section.
4104 Education section was not found.
4105 Education information was found but had to be calculated as a section.
4106 The employment section did not provide dates for jobs.
4107 Email address or phone number was not found in the contact information. Ideally, a resume should have both.
4108 Detected data in column format. We re-arranged this data to be machine-readable with greater accuracy. Candidates make a huge mistake by representing data in columns rather than in a simple top-to-bottom format.
4109 Detected date ranges written vertically in this document on multiple lines.
Suggestion Improvements 5101 Found a references section. Ideally, a resume should not include a references section.
5102 Found a separate skills section. Ideally, work history or education description should include the candidate's skills.
5103 Driving license number was found in the resume. Do not include this level of personal information in a resume.
5104 Passport number was found in the resume. Do not include this level of personal information in a resume.
5105 Marital status was found in the resume. Do not include this level of personal information in a resume.
5106 Multiple addresses were found in the personal information section. Only one contact address should be included in a resume.
5107 Multiple email addresses were found in the personal information section. Only one contact email address should be included in a resume.
5108 Multiple phone numbers were found in the personal information section. Only one contact phone number should be included in a resume.
5109 Publications should not be included in a resume.
5110 Date of birth was found in the resume. Do not include this level of personal information in a resume
5111 Indicates that a section was found along with the header instead of a separate line above the content.
5112 Companies or job location should not mentioned with Street address.