Plan Subscription/Update

This topic describes how to subscribe to a new plan or update an existing plan.

  1. Enter your Email and Password to log in to your RChilli My Account partner portal. You can also Sign Up to register a new account or log in using Office 365 or Google accounts as necessary.
    Note: Contact support@rchilli.com for My Account portal access, subscription plans, pricing, and for any further support.


  2. On the My Plans tab, you can choose either Standard or BYOP plan as follows and click SELECT.
    1. Standard: These are the standard plans available, select any plan in the Parsing Credits field.
    2. BYOP (Build Your Own Plan: You can create a plan as per the required parsing credits, enter the number of parsing credits in the Parsing Credits Required Field.
      Note: Make sure the minimum parsing credits entered are more than 10000.


  3. Once you select a plan in the above step, the Shopping Cart page will be displayed. On this page, you can do the following:
    1. Change Plan: Click on the CHANGE PLAN to change the plan if necessary.
    2. Add-on: On the Add-on page, you can select the add-on as applicable against the plan.
      • OCR Add-on: This add-on must be selected if you want to parse the scanned document.
      • Taxonomy Add-on: This add-on must be selected to use the Taxonomy. To know more about Taxonomy, see Taxonomy.
      • Search and Match Add-on: This add-on must be selected if you want to search and match the resume/JD. To know more about search and match, see Search and Match.
      • Dedicated Server Add-on: This add-on must be selected if you want a server with total isolation, control, and security using customizable dedicated server hosting.
    3. Read the terms of service: Click read to read the terms of service and accept the terms of service before you process the payment.
    4. Checkout: Click CHECKOUT to proceed with payment for the plan selected.


  4. A new page Your Order will be displayed, click Proceed To Checkout.
    Note: If you have any discount coupons, click Apply coupon and enter coupon code to get the discount.


  5. On the Add your billing address page, enter your First Name and Last Name (optional) and click Next.
    Note: If you do not want to ship your bill to the billing address then click the button against Ship to my billing address to add a new shipping address.


  6. On the Add your payment details page, enter your payment details and click Next.
    Note: For payment, you get two options, either Credit Card or ACH (Automated Clearing House). Follow the below steps for credit card payment, and for ACH payment, see ACH Payment.


  7. On the Complete your order page, verify the payment details and click Pay & subscribe.
    Note: If you have any discount coupons, click Apply coupon and enter coupon code to get the discount.


  8. A Success pop-up will be displayed once you subscribe to a plan successfully. Click OK on the Success pop-up.

ACH Payment

Note:
  • ACH payment applies to the US customer only.
  • ACH payment option is enabled only for the plan that is priced more than $10000 (yearly plans).

  1. Click ACH for ACH payment at Step-6 above and then click Pay with GOCARDLESS.

  2. Once you click Pay with GOCARDLESS in the above step, a pop-up will be displayed to Set up an ACH Debit Authorization with RChilli. Fill all the fields on the pop-up as necessary, and at the bottom of the pop-up, click Set up ACH Debit Authorization.

  3. Verify the account details on the pop-up Check your details are correct and click Confirm at the bottom of the pop-up.

  4. Once ACH payment details are added successfully, ACH Debit will be added as the Payment method on the Complete your order page. Click Pay & subscribe once the payment details are verified.

  5. A Success pop-up will be displayed once you subscribe to a plan successfully. Click OK on the Success pop-up.