Manage Client

This topic describes how the Inflight partner can manage the client details.

  1. Enter your Email and Password to log in to your RChilli My Account partner portal. You can also Sign Up to register a new account or log in using Office 365 or Google accounts as necessary.
    Note: Contact support@rchilli.com for My Account portal access, subscription plans, pricing, and for any further support.


  2. On the My Account tab, click Partner Control Panel.

  3. On the Partner Control Panel, choose the client for which you want to update the details, click Manage Client.
    Note: All the existing client will be listed on the Partner Control Panel.


  4. Once you click Manage Client, you can manage the following:
    1. Client Details: Click client details to update the client profile.
    2. Client Plans: Click client plans to subscribe or update the plans for your client.
    3. Parsing Logs: Click parsing logs to view the parsing details of your client.
    4. Client Invoice: Click client invoice to view and download the invoice of your client.

Client Details

Follow the below steps to update the client details.

  1. Once you click Manage Client at step-3, click Client Details on the left-side navigation panel.

  2. On the Client Details page, click Update Client.
    Note: Once you click Update Client, fields will be enabled to be filled.


  3. Fill the fields as necessary and click Update Client to update the details..

  4. A Success pop-up will be displayed once the client details are updated successfully. Click OK on the Success pop-up.

Client Plans

Follow the below steps to update the client details.

  1. Once you click Manage Client at step-3, click Client Plans on the left-side navigation panel.

  2. On the Plans and Pricing section, choose a plan from the Parsing Credits drop-down and click SELECT.

  3. On the Shopping Cart page, review the plan details, read and accept the terms and services, and click CHECKOUT.

  4. A new page Your Order will be displayed, click Proceed To Checkout.
    Note: If you have any discount coupons, click Apply coupon and enter coupon code to get the discount.


  5. On the Add your billing address page, enter your First Name and Last Name (optional) and click Next.
    Note: If you do not want to ship your bill to the billing address, then click the button against Ship to my billing address to add a new shipping address.


  6. On the Add your payment details page, enter your payment details and click Next.
    Note: For payment, you get two options, either Credit Card or ACH (Automated Clearing House). Follow the below steps for credit card payment, and for ACH payment, refer ACH Payment.


  7. On the Complete your order page, verify the payment details and click Pay & subscribe.
    Note: If you have any discount coupons, click Apply coupon and enter coupon code to get the discount.


  8. A Success pop-up will be displayed once you subscribe to a plan successfully. Click OK on the Success pop-up.

Parsing Logs

Follow the below steps to view the parsing logs of your client.

  1. Once you click Manage Client at step-3, click Parsing Logs on the left-side navigation panel.

  2. On the Parsing Logs section, specify the values for the fields such as From Date, To Date, etc., and click Get Logs. All the parsing data that fulfills the specified fields criteria will be displayed in the table.
    Note: You can click Download to download the parsing logs in the excel sheet format.


Client Invoices

Follow the below steps to view the invoices of your client.

  1. Once you click Manage Client at step-3, click Client Invoices on the left-side navigation panel.

  2. On the Invoice section, all the invoices will be listed. Click the icon against any listed invoice to download the pdf of the invoice copy.